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FAQ
Shopping Information
Choose your product, add it to your cart, and complete the checkout with your delivery details.
Products available for purchase are currently in stock. Out-of-stock items will be marked accordingly.
Yes, you can place an order without creating an account.
Payment & Delivery
We accept Cash on Delivery, bKash, Nagad, Rocket, Visa and Mastercard.
Yes, Cash on Delivery is available across Bangladesh.
Inside Dhaka: 1–3 working days
Outside Dhaka: 2–5 working days
Pre-order items: 7–15 days
Outside Dhaka: 2–5 working days
Pre-order items: 7–15 days
If your payment fails, you will be notified and given the option to try again or choose a different payment method. Please ensure that your payment information is correct and that you have sufficient funds in your account.
Yes, free delivery on orders over ৳1,200.
Returns & Exchanges
If you receive a wrong or damaged item, please contact us within 7 days of receiving your order.
Yes, eligible items can be exchanged according to our exchange policy.
Contact us with your order details and photos of the item, and we’ll help you with the next steps.
Order Support
Please contact us as soon as possible. Changes or cancellations may not be possible once the order has been processed or shipped.
Once your order is dispatched, we’ll share the available tracking or delivery information.